For a clean work environment

Web Design and Development

1. You must pay 50% of the amount before starting work on the service that you requested from Enora Space.
2. The customer must provide us with all the information required to carry out his work, and any other additional matters that we may need to know in order to produce a better work, with our emphasis on the need for the customer to communicate with us throughout the work period, especially in the period of final reviews.
3. After studying the submitted application and concluding the agreement with the client, we are committed to the agreed period of delivery of the work, and any delay that may occur from the client or lack of response to our messages or confirmation of possible final copies of delivery, we do not bear any responsibility for it under any circumstances.
4. After completing the implementation of the required work, it is presented to the client, so that he can request any modifications (revisions), and the client must clarify the modifications he requests in full detail so that we can implement what he requests as quickly as possible.
5. We are not responsible for adding content to the site, of all kinds and forms, and in the event that the customer requests us to add content to his site, he must provide us with all the content required to be placed on the site, noting that there will be additional fees for adding your content to the site.
6. After completing the entire work, the customer has the right to request any modification as agreed upon in the required design plan
   All modifications requested by the customer that were not agreed upon during the final agreement with the customer, the customer must pay an additional amount due to be agreed upon, and this item relates to additional requests that are submitted after the final agreement
   In all web design packages, our logo is placed at the bottom of each website we design & development  with a link to the Enora Space website, and in the event that the customer does not want to put the logo and the link, he must pay 40% of the work value.
7. We are not responsible for any errors that the customer may make on his site, and the customer is not entitled to claim any amendment or compensation for what may happen.
8. Technical support is responsible for assisting the customer in all the work that we carry out only, and for any work of third parties, we do not provide any technical support for it.

Note :
We provide a complete and technical management service for the site that we are developing. Please go to the services page to view the details

Hosting Services

1. It is prohibited to use the website or any of the services for illegal purposes. Such as attacking or hacking a site, device, company or any network or attempting to do so, hacking, publishing and distributing copied or unauthorized materials or programs .. or deceiving, forgery, fraud, threatening or disturbing any person, company or group or publishing pornographic or sexual materials Or publish viruses or spyware or place links to sites that contain such violations.
2. It is prohibited to violate intellectual property rights, defame a person, an institution, or a company, or intentionally publish any information that causes harm to a company, person, country, or group, and not to place piracy materials, stolen programs, and all that violates the laws of the Internet.
3. It is forbidden to use the site or any of the services to harm the provider (the server) or other sites on the provider or any other sites. Enora Space has the right to delete or block any program, page or files that cause damage to the server or the rest of the other sites.
4. Enora Space strictly prohibits the use of any of its devices or the provided e-mail for the purposes of sending or spamming messages in violation of the laws. And the customer's use of the mail for purposes that violate the laws as mentioned above gives Enora Space the right to suspend or cancel the account without prior notice, and the customer is not entitled to claim any refunds paid.
5. Enora Space has the right to stop any program or service added to any site, in the event of any security or technical defect in it, and in the event of stopping or disrupting this service, the subscriber will not be compensated.
6. The customer is fully responsible for everything that is published on his site from a legal point of view, and Enora space is not completely responsible for any damage that may occur to your work or your site while using any type of program (scripts) or any defect in the sites that are destroyed by their owners or hacked or Even as a result of a sudden stoppage of the server or as a result of malfunctions in its internal parts, the subscriber is fully responsible for creating backup copies of the site's files, databases, mail contents and other contents of his site.
7. We alert our clients before the end of the hosting period in several stages: a month before, two weeks before, three days before, and one day before. These alerts will come to you on your registered and approved e-mail. If you fail to pay on the last day your hosting expires, your website will be suspended immediately. After 15 days of non-payment, we will permanently delete your site from our servers, and the customer has no right to claim any backups. Enora Space shall not be liable for any damages that may be incurred by the customer as a result of this suspension or cancellation of its services.
8. In the event of a breach of one of the terms of this agreement, we will be forced to suspend your account with us without any prior notice or justification, without assuming any legal responsibility arising from that.

Brand and identity design services

1. It is not possible to request a refund of the amount paid after the start of work in any case and whatever the circumstances calling for that. Also, when requesting a logo or print design, half or full of the agreed amount must be paid before starting the design.
2. In the event of a delay in delivering the design to the client and this delay was caused by a change in the client’s requirements or a delay by the client in delivering the required materials or for any reason whatsoever on the part of the client, Enora Space will not be responsible for this delay, and the remaining amount of the value must be paid at that time. Design as soon as the period agreed upon to finish the design expires.
3. Upon completion of the design of any logo or publication, Enora Space makes all modifications that are not outside the scope of the agreement directly within the first week of the completion of the design, after which Enora Space is not responsible for any modifications requested nor for the duration of implementation of these modifications.
4. The official and approved method of communication and communication in Enora Space is technical support tickets from the customer service area. As this system keeps all talks and rehearsals in one place for easy review between the two parties.
5. Enora Space is not responsible at all for the works that the client delays in receiving or approving their rehearsals within a maximum period of 15 days from the date of sending the notification of the completion of the work or rehearsal.
6. When agreeing on the details of the contents of the logo or print to be designed or developed, the customer is not entitled to claim after that the addition of any additions, no matter how minor or simple, under the framework of the current costs. Rather, any addition or modification is calculated at a new, independent cost.
7. Enora Space is not responsible at all for the policies of other intermediary companies that are dealt with, such as electronic payment system companies. When using the electronic payment system and the occurrence of a financial problem, the intermediary company must be reviewed to find out the problem, so the institution is not committed to any compensation due to the problems that occur because of these companies.

You must read the agreement and agree to all terms before depositing or transferring funds. Once the service is agreed upon and the amount or part of it is transferred, the customer is considered to have agreed to these terms and all the terms and conditions of dealing mentioned on this page apply to him.